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"I had reservations of ordering online, but you have restored my faith. Not only was my shipment recieved in a timely manner, but your follow up to my order was greatly appreciated. I will provide you a follow up too as my seeds germinate." JH in Alfred, New York
Customer Service Hot Line Click to Call for Free!
 Normal office hours are 9 AM to 3 PM Pacific Time, Monday through Friday. If you get my "out of office" message, then please leave me your name and phone number so I may return your call promptly and answer your questions! Credit or debit card purchases may be placed through our SSL secured shopping cart system or by phone.. Postal Customers: I encourage you to give me a call (it's toll free!) so I can answer questions and give you a total amount due. Postal orders are gladly accepted with payment by either personal check, money order, cashiers check, Visa, Master Card, Discover, and American Express. Be sure to add expiration date and security code for credit card orders. Your phone number is essential so I can contact you if I have a question on your order. I DO NOT sell customer info. Our postal address is listed above.
2010 SHIPPING RATES
We now offer high quality products through third party vendors. You can browse hundreds of items within our site and when you find a product you are interested in, just click on the image or link and you will be transported directly to that products page for more info and to purchase. It's a Win-Win for both of us!
Tobacco seeds orders are mailed via first class mail daily. Please allow 7-10 days for them to arrive. Tobacco books are mailed via Media Mail USPS so may take longer to arrive. I do offer USPS tracking numbers on Media mail upon request. Sorry, no tracking info is available at this time for first class mailings.
Our tobacco seeds are guaranteed to be fresh for the current year. If you ordered seeds from us and a seed variety did not germinate satisfactorily, E-mail us your Name, invoice number and the seed packet number(s) that did not germinate properly. We will replace your seeds one time only. Please note the germination time on the seed packet if listed, seeds may take twice as long as stated to germinate if the conditions are not right. Make sure you have allowed the proper length of time for germination before requesting replacement seeds. Seeds are not replaced if failure is due to improper germination procedure by the gardener. DO NOT store seeds in the freezer! Seeds will not survive freezing..
Sorry, I do not accept or ship seed orders outside of the U.S. due to restrictive and complicated international custom regulations.
ORDERING INFORMATION |
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Tobacco Seed orders are mailed by first class postal mail and tobacco books are mailed via USPS media mail. Rates listed below are for seeds or products that I sell through my shopping cart and are subject to change without notice. 
