Dear future Virtual Seed Costumers,
I had some very specific technical questions about a product advertised on
the web site. I e-mailed Joyce and she got back to me right away. She even
contacted the manufacturer a couple of times to get my questions answered.
Really great and timely customer service. Thanks again for all your help.
R. M.
John Day, OR

This is our second year with you. We appreciate some of the "unusual" offerings you have that we cannot find in the commercial catalogues.
Thank you,
T.S., Ontario, Canada

"I love garlic!! Can't seem to buy enough to cook enough to enjoy enough!
Thank you for this wonderful site."
Laraine, an online visitor

"I had reservations of ordering online, but you have restored my faith. Not only was my shipment recieved in a timely manner, but your follow up to my order was greatly appreciated. I will provide you a follow up too as my seeds germinate."
JH in Alfred, New York

"Hi Joyce: I just wanted to thank you very much for your prompt service.
My daughter and her family came in on Sunday and we exchanged gifts
today so she could be back home for Christmas. I printed out the flag
from your website that I purchased for her and gave it to her with my
apologies for shopping so late. But to my surprise, before we opened
gifts it had arrived in the mail, so when she opened her gift I was able
to hand her the flag. It's lovely and she loved it. And what an
apppropriate flag for her house, as there are always friends there.
You've just made a loyal customer. I hope your holidays are wonderful
and your new year filled with much peace and happiness."
JS in Gaithersburg, MD

"Just wanted to say THANK YOU! I purchased a bunch of seeds to use in a gift basket for my mom. You were kind enough to follow my special instructions to ship to my house, and I was very happy to see how you packaged them. My first thought was OH NO! when I saw them in zip lock baggies. I expected to see the outer bag filled with seeds that fell out - nope! Each individual baggie was completely sealed from one end to the other. Companies don't take care with little things like this, but you did, and I just wanted to say thanks for the extra concern you showed. All my seeds arrived in perfect condition."
KT in Sun City,AZ

"I ordered a flag on 3/20 and I received it today, 3/25. I can't tell you how impressed I am with the speed in which you took care of my order. At last someone who understands customer service. I will be telling everyone I know about you and I shall be shopping here again. Thank you so much for making me feel like I matter as a customer."
MS in Pine,AZ

"You have an absolutely lovely site. What a pleaure it was to find
you. After searching the net for seeds and then to come across your
site. The pictures are great and the music (which surprised me) was
wonderfully relaxing. I will be back to order but for now I'm just
viewing and listening. Thanks for a beautiful experience."
NL, via onsite email link

Dear Joyce Moore,
I just wanted to let you know that I received the
American Eagle flag, #9203FM, yesterday. It arrived
in perfect condition and is just beautiful. Thank you
so much!
ED

"I wanted to thank you for your great service and excellent quality seeds. I
was given your site info by someone on a bird web site. I was very excited
to see you had chickweed to purchase as this is usually what most home
owners are trying to get rid of. I am still waiting for the seeds to sprout
but the others that I purchased are doing great. Thanks again,"
MO, Kunkletown, PA

"I just found your site today and am VERY impressed. You have some really good information for us novice gardeners."
DP in Virginia Beach, Va

"I just found your site. It's Great!
My sister really enjoys growing unique vegetables and flowers and your site
is wonderful for that. Naturally I am forwarding your URL to her."
SR Calgary,Alberta, Canada

"I LOVE your website! So easy to breeze thru and
the descriptions are great. I can't wait to get my seeds and start planting next spring!
You are definitely going to be added to
my "favorites" listing!"
R.G., Norfolk, Va

I just wanted to thank you for a wonderful job on this order. The flag was
being sent to my mother-in-law as a Christmas gift. It arrived well before
Christmas and was perfect, she even mentioned that the sentiment card was
hand written! WOW! I didn't think people went the extra mile anymore, how
nice to know. I will definitely keep you in mind the next time I am in the
market for a flag and will tell my friends about you as well.
Thank you for making our Christmas a little bit nicer and worry-free. God
bless you and your business!
MB, Pensacola, FL

"Many gardeners are perfectly content to browse the seed packets at the
local grocery/hardware/home improvement/gardening store. But you may
be looking for something a little unusual--or perhaps someone has
touted a specific type of plant, but you don't know where to find
seeds to grow it. As is so often the case these days, one handy
resource is on the Web: http://www.virtualseeds.com
This Web site features a variety of helpful resources, including an
online catalog with categories ranging from "Oriental Stir-fry
Vegetables" to "Unusual Bonsai Specimens." If you want, you can
download a free copy of the catalog instead of browsing online. You'll
also find a seed search feature, and
garden zone maps."
From Tipworld's gardening 6-21-00 (http://www.tipworld.com)

"You are the first site I been able to find that even mentions winter gardens.
I live in Florida and am wanting to start my first vegetable garden and was afraid I would have to wait until the spring.
Thank you so much for your winter suggestions."
AG Orlando, Florida

"I must tell you how much I enjoyed my tomatoes, ordered early this year. My husband thought I had a loose screw when ordering seeds from Oregon to plant in Florida. Then we both became involved in watching, eating and sharing the different shapes and colors of our harvest. Thank you for your qualilty and service. I look forward to many more years of placing orders with you."
PW Jacksonville, Fl

"Hello VSC,
I received my seeds today! I was very delighted in the quality of the
packaging and the quantity of seeds that I received. You have earned
yourself a satisfied customer.
Thanks for everything,"
Ernest

(The following note was included in a postal order)
Hi Joyce,
"Please forward my mini flag. I appreciate your service and look forward to doing business with you in the future!"
RC, Ledyard, CT

(in response to query requesting more info on insect repellent plants. I don't sell and ship seeds out of the US, but my advice is free world wide!)
"Thank you very much for the information, I am sure I will be in touch in the future if I have more queries. Food and Trees for Africa assists the community to establish their own food gardens using permaculture methods.
Kind regards"
Food and Trees for Africa
Johannesburg, South Africa
A. Moutembo
Operations Manager

Hi there,
Thanks for your online tutorial. As a first time garlic grower it was perfect for all my un-answered questions. Just dug up my garlic planted last fall. All the stalks were dying off and I wondered why. Got the answer on your site.
Thanks again and happy gardening,
David


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